Your personal data belongs to you. This policy explains exactly what jili8 collects, why we collect it, how we use it, and what rights you have over your own information.
Our Commitments
Before you read the full policy, here are the six things that matter most about how jili8 handles your data.
All personal data stored by jili8 is encrypted at rest and in transit. We use industry-standard TLS encryption for all connections between your device and the jili8 platform, so your information is protected every time you log in or make a transaction.
jili8 does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data is used only to operate your account, process payments, and keep the platform secure — nothing else.
You have the right to access, correct, and request deletion of your personal data at any time. jili8 provides straightforward ways to exercise these rights — either through your account settings or by contacting our support team directly.
jili8 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe, functional betting experience.
Where jili8 shares data with third parties — such as payment processors or identity verification providers — it is done under strict data processing agreements. These partners are required to handle your data with the same level of care that jili8 applies.
jili8 does not keep your data indefinitely. We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
jili8 ("we", "us", "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how jili8 collects, uses, stores, and shares personal data when you register an account, use our services, or interact with our platform in any way.
This policy applies to all users of jili8, including registered players, visitors to the website, and anyone who contacts our support team. By using jili8, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here.
If you have questions about anything in this policy, please contact us at [email protected] before using the platform. We are happy to explain anything that is unclear.
Plain language commitment: jili8 writes its privacy policy in plain English so that every player — regardless of technical background — can understand exactly what happens to their data. If something is unclear, ask us.
jili8 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and occasionally from third parties such as payment processors or identity verification services.
The categories of data jili8 may collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | Payment method details, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform access |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically via platform activity |
| Communications Data | Support chat logs, email correspondence | When you contact jili8 support |
jili8 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
jili8 uses your personal data only for legitimate purposes directly related to operating the platform and fulfilling our obligations to you. The specific purposes for which we use your data include:
Marketing communications: jili8 will only send you promotional emails or messages if you have explicitly opted in to receive them. You can opt out at any time through your account settings or by contacting support.
jili8 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated tools are used — for example, in fraud detection — a human review process is available if you believe a decision affecting your account was made in error.
jili8 does not sell your personal data. We share data with third parties only where it is necessary to operate the platform, comply with legal obligations, or protect the safety and integrity of the service. The categories of third parties with whom jili8 may share your data include:
All third parties who process data on behalf of jili8 are required to do so under a data processing agreement that obligates them to protect your data to the same standard that jili8 applies. jili8 does not permit third-party service providers to use your data for their own purposes.
jili8 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. Cookies are small text files stored on your device when you visit the jili8 website or use the app.
The types of cookies jili8 uses include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jili8 platform. jili8 does not use third-party advertising cookies or share cookie data with advertising networks.
jili8 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our regulatory obligations. Specific retention periods include:
When data is no longer required, jili8 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request account closure, jili8 will begin the data deletion process subject to the retention periods required by law.
jili8 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Your role in security: jili8's security measures are most effective when combined with good practices on your end. Use a strong, unique password for your jili8 account and never share your login credentials with anyone.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, jili8 will notify affected users as quickly as possible and take all necessary steps to contain the breach and prevent further harm.
As a jili8 user, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of the personal data jili8 holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Ask jili8 to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to jili8 processing your data for direct marketing purposes at any time, with immediate effect.
jili8 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
jili8 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the jili8 platform in any way.
If jili8 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on jili8, please contact us at [email protected] so we can investigate and act promptly.
jili8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
Where changes are material — meaning they significantly affect how we collect or use your data — jili8 will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of jili8 after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically so you are always aware of how jili8 handles your personal data. If you disagree with any changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili8 handles your personal data, please get in touch with our support team. We take privacy seriously and will respond to all enquiries promptly.
You can reach us by email at [email protected] or via live chat on the jili8 platform, available 24 hours a day, 7 days a week. For matters related to data rights requests, please include "Data Rights Request" in the subject line of your email so we can prioritise your enquiry.
For responsible gaming concerns or self-exclusion requests, please visit /responsible-gaming or mention it directly to our support team.